Customer support

For account access, AI features, orders, refunds or a content report, email support@nailmoodlab.com.

For an order issue, include the order email, order number and a short description. Do not send card numbers, passwords or identity documents. Waffo Pancake handles checkout, taxes and receipts; NailMoodLab handles product support.

For refunds, read the refund policy. To report unsafe content, read our Acceptable Use Policy.